1245 Downing Str, 45230, London, UK +01 6900 123456

The Small Print

Last updated 11/03/2021
Prices are all exclusive of GST
Initial consultations always free

The Web Development Process

  • Commencement of work will begin after proposal has been accepted and signed by the client, the non-refundable deposit has been received and the domain has been acquired.
  • Clients are to supply their own content (text, images etc) unless previously discussed.
  • Websites will be made to the proposal’s specifications then soft launched.
  • Up to 2 hours of additions/alterations are available during the soft launch. Further requests may incur an extra cost.
  • If delays are caused by a lack of response, lack of content supplied and/or other client related delays, a charge for hosting may occur.
  • Websites will be officially launched after receiving approval from the client and after payment for the site has been paid in full.
  • Ownership of the website and domains will be passed over after the website has been launched.
  • Ongoing costs are due upon launch.

WordPress Ongoing Costs

  • Excessive resource usage such as traffic, space and/or ram may result in extra charges
  • Content updates and changes can be done on request and at an extra cost.
  • Need more space and/or want to maintain your own site?
    Let us create a tailored package just for you
  • Domain relevant Email Accounts can be set up for $60.00/year (not including set up costs)

Additional Info

  • Additional work to websites can be done from $52.00 per hour, with a minimum start price of $52.00 (Quotes provided beforehand).
  • Any custom coding and programming jobs will be quoted case by case.
  • Work will be invoiced at completion of a project or at the end of each month (whichever occurs first)
  • Prices are reviewed in November of each year. Price increases will not exceed 20%.
  • Domains are renewed each year at client’s cost and are invoiced at the same time as their ongoing costs.
  • Clients may request editing rights and/or access to their website’s dashboard/backend.
    Note: any time needed to restore or repair websites will be charged for.
  • Any services can be cancelled at any point with one month’s notice.
  • Clients who have paid ongoing costs yearly will not be refunded for unused months.
  • Websites can be transferred to alternative hosting for $100.00, plus $52.00 per hour required, plus any transfer fees from the receiving hosting company. Upon transfer, Mouse & Co Limited will no longer be responsible for formatting, styling, hosting, maintenance, updates and future changes to the website.
  • Mouse & Co Limited reserves the right to update and upgrade its servers, which may result in down-time for some websites. This may require short notice, but steps will be made to minimize down-time.
  • Mouse & Co Limited reserves the right to use websites for promotional use and for its portfolio.
  • We aim to be as transparent as possible with our pricing. Any extra costs will be quoted as soon as they are apparent to us.

Detailed Documents

Terms of Trade
Webhosting Terms
Contract for Services

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